Privacy Policy

Effective Date: August 2024

1. Introduction

Welcome to The Messy Hub. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.

2. Information We Collect

• Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you place an order, subscribe to our newsletter, or contact us.
• Payment Information: If you make a purchase, we may collect payment information, including credit card details or other financial data, which is processed securely by our payment providers.
• Usage Data: We may collect information about your interactions with our website, such as your IP address, browser type, and pages viewed.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders for our products and services.
• Provide customer support and respond to your inquiries.
• Send you promotional emails, newsletters, or special offers (you can opt out at any time).
• Improve our website, products, and services based on your feedback and usage.
• Comply with legal obligations and enforce our terms of service.

4. Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party vendors who help us operate our website, process payments, or deliver products to you.
• Legal Compliance: Authorities if required by law or to protect our rights and property.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

6. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for data processing.
• Lodge a complaint with the Information Regulator of South Africa if you believe your rights have been violated.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13 without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated to you.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

The Messy Hub
info@themessyhub.co.za
076 223 6193
Cape Town, Western Cape